Home work history Business Development Manager (Circuits Engineering, Inc.) Jul '07 - Present Production - Speedwell eBusiness Solutions Jul '06 - Jul '07 Environment - Qld EPA Sep '05 - Jul '06 Quality - Precision Circuits Oct '03 - Sep '05 Systems - Precision Circuits Sep '02 - Oct '03 Sales - Atomic Media Feb '01 - Sep '02 Sales - CEI Jan '00 - Feb '02 Project Management - Atomic Media Jul '95 - Jan '00 Compliance - CEI Nov '90 - Jul '95 Sonar - US Navy Position Business Development Manager Responsibilities Perform cold calls, follow up calls, and site visits. Recommend and implement marketing directions and activities such as direct mailings and email campaigns. Propose new business directions to internal management based on customer feedback. Manage implementation of customer relations corrective actions. Accomplishments CEI B2B Created on-line Business-To-Business solution, providing functionality to customers for:   ordering on-line;   submiting RFQs and associated files;   reviewing current and historical purchasing information;   receiving monthly emails of company activity. CEI CRM Created on-line Customer Relationship Management (CRM) system, providing the sales team "anywhere" access to:   Touch Point Management;   Production status;   Customer site usage;   Reminder management system. Press Release (CEI5_09_02.pdf, 119k) Spearheaded integration of bar-code tracking system, combining all purchasing, production, and accounting into a single system.